For many people, grocery shopping is a dreaded chore. It means having to make a list, fight traffic, snag a parking spot, bump your way through a labyrinth of aisles, shoppers, and shopping carts and sort through thousands of products, brands, and prices in order to collect your necessities and hopefully stay within your budget. By the time you are ready to check out and pay, having to choose between a long line of overflowing carts and a persnickety old self-checkout machine might be enough to make you cry.
Here at The BarCode News, we are always on the lookout for new technology that will improve the shopping experience for customers, and increase efficiency for business owners. Once in a while, something comes along that seems revolutionary. 360 scanners for checkout lines indeed fits that category.
Imagine, instead of a cashier having to handle every item in your cart, or you having to play spin the bottle with your ketchup at the self-checkout, you simply place your items on a conveyor belt where they are automatically scanned by the time they get to the bagging station. This is possible with 360 scanners.
As the name denotes, 360 scanners are capable of scanning a product bar code from 360 degrees, so it does not matter how the item is placed on the conveyor belt. The machines perform automatic scanning on multiple bar codes at a time, processing items at a speed twice as fast as traditional scanners (up to 60 items per minute), with 98 percent accuracy. If an faulty bar code cannot be scanned or an item requires age-verification, then the 360 scanner snaps a picture of the item and displays it to the checkout attendant for quick resolution.
Both Wincor Nixdorf Inc. and Fujitsu have introduced 360 scanners for use in grocery and high-volume retail environments.
Wincor Nixdorf developed the 360 Scan portal as part of their advanced Automated Checkout Suite, with the partnership of Datalogic Scanning and Royston LLC. Wincor's 360 Scan portal is built with the new 360-degree automatic scanning technology, to speed up checkout lines, improve the customer experience as well as increase operational efficiency.
The software is flexible so that the 360 Scan Portal can be used either as a self-checkout or with an attendant during high-traffic hours. Since the attendant does not have to scan the items, he or she can simply bag up the groceries so that the customer is ready to pay and go by the time the cart is unloaded. The system is so efficient that it can allow one attendant to serve two lines at a time. It is also customizable for different retail environments and multiple payment methods.
Fujitsu also introduced a 360 scanner at last year's NRF. Fujitsu's 360 scanner also boasts 98+% scanning accuracy and the ability to manage faulty bar codes and restricted items with ease.
The Advantage Checkout 360 scanner enhances the customer checkout experience and potentially reduces the number of checkout lanes, allowing staff to move to other valuable activities. The checkout system's Metrologic scanner/scale functions with six-sided, 360° scanning and integrated electronic article surveillance (EAS).
(Images courtesy of Wincor Nixdorf Inc.)
Written by Erin Thayer
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